Delivery & Set-Up
General Information

Menus

These menus are suggestions only. If you do not see what you need, we are always happy to customize a special menu for you. We can accommodate most special menu requests such as gluten free or vegetarian. If you are interested in full service catering, please check out our all-inclusive menus online or call and request a copy be sent to you.

Ordering

 Orders may be placed by calling the catering office at 608-222-1267, faxing us at 608-222-1487, or via email at sales@gaylordcatering.com. Once we receive your order, you will be emailed, faxed or mailed a confirmation of your order. If you do not receive this, we haven’t received your order.

Prices

All prices are subject to change without notice. Severe market fluctuation will result in price adjustments from time to time. In addition, applicable state and county taxes will be added to both the menu prices, labor and service charges (if applicable).

Minimum Numbers (except box lunches)

We have a minimum of 15 guests for events served from 6:00 a.m. - 5:00 p.m. A minimum of 20 is required for all other times. There will be an added charge of 10% for late night/early morning deliveries (between 5:00 p.m. and 6:00 a.m.). Some exceptions may be made.

Additional Charges

Additional charges apply when your event is scheduled at certain locations. The average fee is 5% - 15%. Should your facility have a caterer's fee, these will be added to your final bill. These are mandatory fees set forth by each location.

Billing

Gaylord Catering is happy to bill our corporate customers, with terms for payment being net 10 days. If different terms are necessary, please contact our business office to make these arrangements. We also accept MasterCard, Visa, Discover and American Express. For non-corporate events, final payment is due two days prior to delivery.

Cancellations

Gaylord Catering Service must be notified of cancellations at least two days in advance. If cancellation requests are not made with in the required time, the customer is responsible for the full payment of the order (unless weather related).

Extras

China dishes, linen tablecloths, napkins and skirting are all available at Gaylord Catering for an additional charge. Or if you prefer, we have a high end, durable recyclable plastic table service which is also available. Please inquire for cost of these additional charges. Customer must provide buffet tables for food set up. If you do not have tables for the buffet, Gaylord Catering can provide them for $15 each.

Food Allergies

All food is prepared in a commercial kitchen that handles nuts, shellfish and raw eggs regularly. If food allergies exist, you are responsible for making alternative eating arrangements.